Frequently Asked
Questions
-
Maylight Health & Wellness provides psychiatric evaluations and medication management for adults experiencing concerns such as anxiety, ADHD, PTSD, depression, stress, burnout, and women’s mental health concerns, including symptoms associated with perimenopause and menopause. Care is individualized and considers both mental and physical health when developing treatment recommendations.
-
Getting started is simple. Click “Schedule Appointment” to book your initial psychiatric evaluation through our secure Headway scheduling system.
Once your appointment is scheduled, you’ll receive instructions for completing your intake forms before your visit. During your evaluation, we’ll discuss your concerns, review your health history, and work together to develop a personalized treatment plan that reflects your needs and goals.
-
Maylight takes a thoughtful, whole-person approach to psychiatric care. As a dual-certified Psychiatric Mental Health and Family Nurse Practitioner, Dr. May considers the relationship between mental and physical health rather than focusing on symptoms in isolation. Treatment decisions are collaborative, individualized, and designed to help you understand your options and participate actively in your care.
-
For general questions, you may use the secure contact form on our Contact page. Established patients should use the secure patient portal for questions related to their care. Messages are generally reviewed within 1–2 business days. Maylight Health & Wellness does not provide emergency or crisis services. If you are experiencing a mental health emergency, call 911, go to the nearest emergency department, or call or text 988.
-
Yes! Maylight Health & Wellness accepts a variety of insurance plans through Headway, including Aetna and Blue Cross Blue Shield.
Accepted insurance plans and coverage may vary by state and individual policy. Patients can check their insurance eligibility, review estimated out-of-pocket costs, and schedule appointments directly through our secure Headway booking system.
All insurance verification and billing are managed through Headway to help make the process as simple and transparent as possible.
-
Your first appointment is an opportunity to understand what has been affecting you and what you hope will improve. We’ll discuss your current concerns, mental and physical health history, medications, sleep, relationships, stressors, and other factors that may be contributing to how you’re feeling. You’ll have time to ask questions, and we’ll discuss potential diagnoses, treatment options, and next steps together.
The goal is for you to leave the visit feeling heard, informed, and clear about your treatment plan.
-
Maylight Health & Wellness is a telehealth practice. Appointments are conducted virtually through a secure telehealth platform, allowing you to receive care from a private location that is convenient for you.
At the time of your appointment, you must be physically located in a state where Dr. May is licensed to practice. Maylight currently serves patients located in Virginia and Massachusetts.
-
Yes. Psychiatric medication evaluation and management are core services offered at Maylight Health & Wellness. When medication is appropriate, we will discuss the potential benefits, risks, alternatives, and monitoring needs so that you can make an informed decision about your care.
Prescriptions are provided only when clinically appropriate following an evaluation.
-
Controlled medications are not routinely prescribed at Maylight Health & Wellness. When clinically appropriate, treatment recommendations are made following a comprehensive evaluation, review of your medication history, and any required prescription monitoring. Scheduling an appointment does not guarantee that a specific medication will be prescribed.
-
We understand that plans sometimes change. Please provide at least 24 hours’ notice if you need to cancel or reschedule an appointment. Late cancellations and missed appointments may be subject to a fee. Additional details are provided in the practice policies you will receive before beginning care.
-
Maylight Health & Wellness currently provides telehealth services to eligible patients located in Virginia and Massachusetts. You must be physically present in a state where Dr. May is licensed at the time of your appointment.
-
Maylight Health & Wellness does not provide emergency or crisis services. If you are experiencing a mental health emergency, are in immediate danger, or believe you may harm yourself or someone else, call 911 or go to the nearest emergency department. You may also call or text 988 to reach the Suicide & Crisis Lifeline.
-
General inquiries are typically reviewed within 1–2 business days. Established patients should use the secure patient portal for questions related to their care. The patient portal and website contact form should not be used for urgent or emergency concerns.
-
Yes. Maylight Health & Wellness provides comprehensive evaluation and treatment for adults experiencing concerns with attention, focus, organization, impulsivity, and executive functioning.
ADHD symptoms can overlap with anxiety, depression, sleep difficulties, trauma, and other conditions, so evaluation includes a careful review of your symptoms, history, and overall mental health. When appropriate, standardized screening tools and additional information may also be used to support diagnostic assessment.
Treatment is individualized and may include behavioral strategies, education, non-stimulant medications, stimulant medications when clinically appropriate, or a combination of approaches.
An ADHD evaluation does not guarantee a diagnosis or prescription for a specific medication.
-
Stimulant medications may be considered when clinically appropriate following a comprehensive psychiatric evaluation. Medication decisions are individualized and based on diagnosis, medical and psychiatric history, current medications, potential risks and benefits, and applicable prescribing requirements. A specific medication or controlled-substance prescription is not guaranteed.